Resume

REBECCA ROSS

EXPERIENCE

Michael Kors: Sales Manager               

Pittsburgh, PA

May 2018 – January 2020

—Customer service training

—Maintaining store sales goals

—Clientele techniques for client outreach

—Visual Merchandising and BOH operations

—Provide the highest level of customer service

Miss North Carolina Organization: Public Relations Assistant               

Raleigh, NC     

June 2013 – June 2019

Press releases for the Miss NC Pageant

—Social media on a variety of platforms

—Assisting the reigning queens backstage during competition week

J. Crew: Visuals Director & Assistant Manager                        

Pittsburgh, PA   

June 2018 – March 2019                  

—Designing floor plans

—Merchandising

—Window display installment

—Organizing stock rooms

—Controlling shipment and inventory                

Michael Kors: Sales Associate                                 

Charlotte, NC

October 2015 – May 2018

—Maintaining sales goals

—Developing sales techniques

—Clientele techniques for client outreach

—Provide the highest level of customer service

Western Carolina Journalist: Sports Editor          

Cullowhee, NC

August 2015 – May 2018    

—Plan, Coordinate & revise material for publication

—Reporting and editing news packages

—Photography for sports teams profiles

—Social Media

EDUCATION

Master in Fashion Direction: Milano Fashion Institute

Brand and Communication Management 

01/2020 – 01/2021

Bachelor of Science: Western Carolina University

Communication in Broadcast Journalism and PR

08/2014 – 05/2018

RELATED COURSEWORK

Communication; Media Analysis; News & PR Writing; Media Law; Press & PR; Brand Communication Strategies; Event Management; Social Media Management, Fashion and Brand Management; Fashion Business Models; Digital Fashion E-Commerce.

SKILLS

Microsoft Suite, WordPress, Adobe Creative Cloud Applications, ENCO, ENPS, basic HTML, Hootsuite, Social media platforms, Google Analytics, Italian Language.